How long will it take to get a response?

How long will it take to get a response?

USCJ/USY will aim to respond to all general questions, suggestions, or complaints within 5 or fewer business days of receipt.
    • Related Articles

    • I just submitted a report, what happens now?

      USCJ and USY takes every allegation seriously. When a report of concern or misconduct is made, USCJ will take appropriate action immediately and if a valid email is included, we will provide a response to the reporter within 24-48 hours. USCJ/USY ...
    • What kinds of concerns should I report?

      The following is a non-exhaustive list of what you should report: Any known or suspected child abuse and neglect Misconduct between program participants Safety policy violations by program participants, staff, or volunteers Bullying Hazing Harassment ...
    • Is there a time limit on making a safety related report?

      There is no statute of limitations on safety related concerns. Safety related reports should be submitted as soon as you become knowledgeable on the issue, regardless of when the actual incident occurred. If you are victim/survivor - you may submit a ...
    • Do I need to create an account to ask a question, give a suggestion, or make a complaint (submit a ticket)?

      No, you do not need to create an account to submit a ticket. You may choose to create a free account so that you can log in and check the status of your ticket at any time. Creating an account also makes it easy for you to keep track of any other ...
    • Do I need to create an account to make a report/submit a ticket?

      No, you do not need to create an account to make a report. You may choose to create a free account so that you can log in and check the status of your ticket at any time. Creating an account also makes it easy for you to keep track of any other ...